The heart of my totally revised Platinum Program is a fully loaded 15" Lenovo laptop by IBM. The beauty of this computer is that it is not dependent on the Internet. You do not not need Wi-Fi or a hotspot. We have added more video content than our tablet can store so we have upgraded to a high-quality laptop. The new content is 250GB of 249 in home videos of recent appliance service calls. I call it my Reality Series because it includes dirty basements, broken parts and mistakes; it is exactly like riding along with a technician! The videos taken by recording glasses include my commentary, customer conversations and every repair detail. You will learn step-by-step diagnostic techniques on all popular service calls. It also includes the entire Appliance Repair Wizard Tool library. See samples below: This laptop is perfect for training technicians. It does not include "Secrets to Starting Your Own Business". You will have immediate access to my online Refrigerator Reality Series with the remaining online Reality Series and Wizard tool access in a few hours. The laptop will be shipped FedEx the next business day.